Refund policy

Returns & 30-Day Money-Back Guarantee

We want you to feel confident starting your wellness routine with Savonolas. If you’re not satisfied with your copper tongue scraper for any reason, you’re covered by our 100% money-back guarantee within 30 days of delivery.

30-Day Satisfaction Guarantee

• You have 30 days from the date your order is delivered to decide if the product is right for you.

• If you’re not happy, contact us and we’ll issue a full refund of your purchase price — no hassle, no hard feelings.

Hygiene & Returns

Because our tongue scrapers are oral care / hygiene products, we cannot accept used items back for resale.

• In most cases, we will not require you to return a used tongue scraper in order to receive your refund.
  

How to Request a Refund

To start a refund under our 30-day guarantee, please email us at savonolas22@savonolas.com with:

• Your full name

• Order number

• Reason you’re not satisfied

We’ll review your request and respond with next steps.

Refund Processing

• Once your refund is approved, we’ll process it to your original method of payment.

• Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us at savonolas22@savonolas.com within 7 days of delivery with your order number and photos of the issue. We’ll make it right with a replacement or refund.